This extension has been discontinued. It was built with old Extension Builder because of which the extension was not working properly on Web Builder 7 & 8.
However, a new Premium Web Builder extension “LIVE SUPPORT” is available for WB7 & 8 with the following features:
♣ Chat Live with your visitors
♣ Create a Knowledge Base for visitors to Browse
♣ Visitors can submit Support tickets which Admin/Operators may Reply (email notification yes)
♣ Many other features